Mutual Pre-Sales Consultation:
About 15-20 minutes of getting-to-know-you chat. $0
One-Hour Onboarding Consultation:
An in-depth session to discuss, share, and learn more about your firm and how you can leverage Microsoft 365 and Microsoft Teams. No commitment beyond this session. $-150 per hour with 2-year agreement by end of session / $150 per hour without. Max 2 hours.
Migration 365:
Move your data. $0 with 2-year Optimim 365 agreement / $150 per seat without.
- Documents
- Outlook Settings
Optimum 365:
All-inclusive ongoing support services. $365 per month per seat / $1,500 onboarding fee includes; migration; license procurement & assignment; end-user training; device enrollment; tenant, security, & backup configurations.
- Migration Services: (Email, documents, and Outlook settings)
- Help Desk (email, text, phone, Microsoft Teams and Planner)
- Business hours as agreed
- 2-hour minimum response time (usually within 15-30 minutes)
- Microsoft general support liaison services (if required)
- On-site remediation (after exhaustion of remote efforts with in-house point person)
- Cloud Backup (Exchange, SharePoint, OneDrive, Teams, Groups)
- Six passes per day
- Granular recovery
- Self-service
- Microsoft 365 Licensing (E5)
- Office apps and services
- Advanced security, compliance, voice, and analytics
- Phone System
- Domestic Calling Plan (International plan negotiated per agreement)
- Tenant Administration (Global Administrator)
- Add/remove users, groups, devices
- Add/remove policies and profiles
- Microsoft tenant liaison services
- Security configuration and alert monitoring
- Exchange, SharePoint, OneDrive, Teams administration
- Device Support (5 per end-user)
- Intune licensing
- New device enrollments
- Remediations and resets
- Vendor liaison representation
Professional Services | Non-contract:
Technical actions required beyond the scope of any agreement. $300 – two-hour minimum prepaid @ $150 per hour.
- Non-contract work.
- Third-party software and services support (Microsoft + non-Microsoft).
- On-premises projects (office moves, conference room setups, server/router support).
- Travel fees apply at standard hourly rate.
Professional Services | Retainer:
Technical actions provided by retainer agreement of $250 annually. $100 – one-hour minimum postpaid @ $100 per hour. Incremental hours in tenths of an hour beyond the minimum one hour.
- Contract work – remote at discounted rate of $100.
- Third-party software and services support (Microsoft + non-Microsoft).
- Travel fees apply at standard hourly rate.
Professional Services | Monthly:
Same as Optimum 365 plan.
Technical actions by retainer agreement. $365 – monthly minimum prepaid.
- Contract work – unlimited remote.
- Cloud backup per user.
- Microsoft licensing per user.
- Microsoft 365 tenant administration.
- Device and app management with Intune.
- Third-party software and services support (Microsoft + non-Microsoft).
- Travel fees apply at standard hourly rate.
