Jeffferson Center – Prerequisites

Please be prepared with the following:

  1. Download and install the remote agent from the following link:
  2. Have ALL usernames and passwords for every account, such as Microsoft, Google/Gmail, Yahoo, Apple, wifi or any other that would require login information.
  3. Know your WiFi network’s SSID and passphrase.
  4. Know software apps or subscriptions that you need.
  5. If we will perform a reset or complete refurbishment of your computer, then please understand that some apps will need to be reinstalled, as well as some data might become missing, such as bookmarks, favorites, app icons, or other data links that pointed to a previous location.

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